The identity of the various parties involved in the creation and monitoring of the website www.electrobikezone.ch is specified to users:

Owner: Electrobike Zone Sàrl, Avenue de la Rapille 2, CH - 1008 Prilly, natural person. Creator: Electrobike Zone Sàrl, Avenue de la Rapille 2, CH - 1008 Prilly, natural person. Publication: Electrobike Zone Sàrl, Avenue de la Rapille 2, CH - 1008 Prilly, natural person. Webmaster: Electrobike Zone Sàrl, Avenue de la Rapille 2, CH - 1008 Prilly, natural person. Host: Shopify Inc. – 150 rue Elgin, 8th floor, Ottawa (Ontario), Canada, K2P 1L4. Credits: Electrobike Zone Sàrl, Avenue de la Rapille 2, CH - 1008 Prilly, natural person.

2. General conditions of use of the site and the services offered

Use of the website www.electrobikezone.ch implies full and unreserved acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, so users of the website www.electrobikezone.ch are invited to consult them regularly. This site is normally accessible to users at any time. However, Electrobike Zone Sàrl may decide to interrupt the service for technical maintenance, and will endeavor to inform users of the dates and times of the intervention in advance. The website www.electrobikezone.ch is updated regularly by Electrobike Zone Sàrl. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to take note of them.

3. Description of services provided

The purpose of the website www.electrobikezone.ch is to provide information on all of the company's activities. Electrobike Zone Sàrl strives to provide information on the website www.electrobikezone.ch that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in updating, whether these are its fault or the fault of third-party partners who provide this information. All information provided on the website www.electrobikezone.ch is provided for information purposes only, and is subject to change. Furthermore, the information on the website www.electrobikezone.ch is not exhaustive. It is subject to modifications that have been made since it was put online.

The site uses JavaScript technology. The website cannot be held liable for material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, free of viruses and with a latest-generation, up-to-date browser.

Electrobike Zone Sàrl owns the intellectual property rights or holds the rights of use on all elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds and software. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, unless prior written authorization is obtained from: Electrobike Zone Sàrl. Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted.

Electrobike Zone Sàrl cannot be held liable for direct or indirect damage caused to the user's equipment when accessing the website www.electrobikezone.ch, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility. Electrobike Zone Sàrl cannot also be held liable for indirect damage (such as loss of business or loss of opportunity) resulting from the use of the website www.electrobikezone.ch. Interactive areas (possibility of asking questions in the contact area) are available to users. Electrobike Zone Sàrl reserves the right to delete, without prior notice, any content deposited in this area that contravenes the legislation applicable in Switzerland, in particular the provisions relating to data protection. Where applicable, Electrobike Zone Sàrl also reserves the right to hold the user liable under civil and/or criminal law, in particular in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

In Switzerland, personal data is protected by the LPD. When using the website www.electrobikezone.ch, the following may be collected: the URL of the links through which the user accessed the website www.electrobikezone.ch, the user's access provider, the user's Internet Protocol (IP) address and all data entered (supplied) by the user, such as name, address and e-mail address. In any event, Electrobike Zone Sàrl only collects personal information relating to the user for the purposes of certain services offered by the website www.electrobikezone.ch. The user provides this information with full knowledge of the facts, in particular when he/she enters it himself/herself. The user of the website www.electrobikezone.ch is then informed whether or not he/she is obliged to provide this information.

In Switzerland, every user has the right to access, rectify and object to personal data concerning them, by making a written and signed request, accompanied by a copy of their identity document with the signature of the holder of the document, specifying the address to which the reply should be sent. No personal information of the user of the website www.electrobikezone.ch is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of www.electrobikezone.ch and its rights would allow the transmission of said information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site www.electrobikezone.ch.

The website www.electrobikezone.ch contains a number of hypertext links to other sites, set up with the authorization of Electrobike Zone Sàrl. However, Electrobike Zone Sàrl is unable to verify the content of sites visited in this way, and consequently accepts no liability in this regard. Browsing the website www.electrobikezone.ch may result in the installation of cookie(s) on the user's computer. A cookie is a small file which does not allow the user to be identified, but which records information relating to a computer's browsing of a site. The data obtained in this way is intended to facilitate subsequent browsing of the site, and is also intended to allow various measurements of traffic. Refusal to install a cookie may make it impossible to access certain services. However, users can configure their computers to refuse the installation of cookies as follows:

In Internet Explorer: tool tab (cog icon in the top right-hand corner) / internet options. Click on Confidentiality and choose Block all cookies. Confirm with Ok.

In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab. Set the Retention rules to: use custom settings for history. Finally, uncheck it to disable cookies.

In Safari: Click on the menu icon (represented by a cog) at the top right of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on Content settings. In the "Cookies" section, you can block cookies. In Chrome: Click on the menu icon (represented by three horizontal lines) at the top right of the browser. Select Settings. Click on Show advanced settings. In the "Privacy" section, click on preferences. In the "Privacy" tab, you can block cookies.

If you make your purchase through a payment gateway available on the shop, then your credit card information will be stored. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is kept as long as necessary to complete your order. Once your order is complete, your purchase transaction information is deleted. All direct payment gateways comply with PCI-DSS, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure the secure processing of credit card data by our Shop and its service providers.

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-recognized standards.

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions. With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will process your personal information. In particular, remember that some providers may be located or have facilities located in a different jurisdiction than yours or ours. So, if you decide to pursue a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by these Legal Notices and Privacy Policy or the General Terms and Conditions of Sale.

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this website.

Any dispute relating to the use of the www.electrobikezone.ch website is subject to Swiss law. Exclusive jurisdiction is conferred on the competent courts of the Vaud district of the company's registered office.

If you would like to: access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact us at the following coordinates:

Electrobike Zone Sàrl
Avenue de la Rapille 2
CH-1008 Prilly

E-mail: info@electrobikeshop.ch
Tel 1: +41 21 946 10 30 
Online-Shop: https://www.electrobikezone.ch/